According to Lynsey, the screen at the Bingo Hall was displaying a jackpot prize of £5000, when she hit the full house. Therefore, she believed that she had won that amount. Lynsey also believes that they announced it as a £5000 jackpot in the club, although this has been flatly denied by staff. As you would imagine, she was ecstatic when she won, stating that she had “never won anything big before”. The letdown came when she went to collect her winnings, and was informed that there had been an error, that the jackpot was actually £1000. In spite of the fact Lynsey had a signed winners ticket, clearly stating she had won £5000. Without doubt, highly disappointing…to say the least.
All this does leave you wondering, why and how they made such a big mistake? Lynsey has already made an official complaint to the UK gambling commission. If the club are made to pay out, that’s going to reduce revenues. She feels that the Billingham Bingo Hall should be made to honour the £5000, and does not accept that it was simply a mistake. According to the Top Ten Bingo Hall’s regional manager, Paul Cudlip, there was no mistake. He states that the signed winners ticket is only “part of the overall process of validating claims”. Ultimately, the Gambling Commission will have the final say.
This was an article by Lisa for Bingo Faces on Bingo Halls
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